Mateusz Muszyński
Customer needs analysis under the KNF insurance distribution recommendations
One of the areas touched on in the new insurance distribution recommendations issued by the Polish Financial Supervision Authority (KNF) is the analysis of customers’ demands and needs, regulated in the Insurance Distribution Act of 15 December 2017. This requirement is vaguely phrased in the act, leading to numerous irregularities in the process of identifying insurance customers’ demands and needs, and consequently the proposal of insurance products to customers not suited to their actual insurance needs.
Settlements on the terms for extraordinary mitigation of sanctions imposed by KNF—are they working?
For nearly three years, financial market entities have had the possibility of reaching a settlement on the terms for extraordinary mitigation of sanctions imposed by the Polish Financial Supervision Authority (KNF). During that time KNF has offered 29 settlements to businesses, only one of which involved complete waiver of a fine.
Supreme Administrative Court: City guard can obtain personal data from an insurer under an automotive civil liability policy
Until now, the administrative courts in Poland have issued only a handful of rulings on the statutory duty to maintain the confidentiality of insurance information. But in March 2026 the Supreme Administrative Court revisited this issue, holding that the city guard may demand information from an insurer under a civil liability policy for motor vehicles in order to punish the holder of a vehicle for illegal parking.
