A business can win customers by committing to alternative or online dispute resolution
Soon consumers in the European Union may obtain new options for pursuing claims, under the proposed Consumer ADR Directive and the proposed Consumer ODR Regulation. The proposals could also generate benefits for businesses.
Róża Thun: ADR is cheaper and more convenient for businesses than the courts
An interview with Róża Thun, a member of the European Parliament and the Committee on the Internal Market and Consumer Protection, about the European Commission’s new initiative for resolving consumer disputes.
Arbitration in Poland
Interest in arbitration is growing, due to its effectiveness, professionalism, confidentiality and speed—particularly important benefits for businesses. But the parties do not always take full advantage of the possibilities.
Domain disputes
Dominika Kwiatkiewicz from the Intellectual Property practice group at Wardyński & Partners explains how to achieve an amicable resolution of Internet domain name disputes.
Arbitration conference in Vienna
The nature of arbitration and the role of the arbitrator in managing disputes will be the subject of a discussion at the International Commercial Arbitration – Austrian/Polish Twin Conference in Vienna on 3 December 2010.
